Jr. Pro - Tennis

About the Role

The Jr. Pro – Tennis, under the supervision of the Program Director - Tennis, is responsible for effectively and safely supervising the tennis court area while providing a high level of member service in accordance with South Shore YMCA policies.

Responsibilities

• Supervise all tennis activities while on duty, including setup and breakdown of tennis clinics and/or lesson transitions.
• Circulate around courts to offer advice, make corrections, and ensure player safety.
• Maintain professional dress and conduct at all times.
• Collaborate with other pros to follow lesson plans and run clinics independently if required.
• Respond to incidents calmly and professionally, recording all incidents and accidents immediately.
• Follow and enforce tennis rules on and off duty.
• Work respectfully with fellow YMCA staff and review emergency procedures for prompt response.
• Perform additional duties as delegated by supervisors or Tennis Directors.
• Attend staff meetings and complete skill trainings.
• Enforce tennis rules consistently, fairly, and firmly.
• Interact with members in a friendly, engaging, and professional manner.
• Educate members on YMCA and Tennis Department policies and procedures.
• Answer questions about programs, schedules, and policies or direct inquiries to Tennis Directors.
• Ensure compliance with South Shore YMCA Child Protection Policies.
• Maintain a clean and organized tennis environment.
• Record and report faulty equipment or maintenance lapses to supervisors.
• Support volunteers and their daily functions.

YMCA Competencies

• Mission and Community Oriented: Demonstrates YMCA values, works effectively with diverse backgrounds, and fulfills community needs. Recruits volunteers and builds supportive relationships.
• People Oriented: Remains calm in challenging situations, communicates effectively, and develops rapport. Takes initiative to assist in developing others.
• Results Oriented: Creates and delivers a high-value member experience, makes sound judgments, and adheres to budgeting procedures.
• Personal Development: Recognizes personal strengths and limitations, pursues self-development, and demonstrates flexibility.

Requirements

• Current PTR or USPTA Certification.
• Child Abuse Prevention and OSHA/Emergency procedures certifications.
• Must be at least 16 years of age.
• Previous tennis instructor experience preferred.

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds. While performing duties, the employee is regularly required to sit, stand, walk, run, talk, and hear. The employee may also need to reach with hands and arms and stoop, kneel, or crouch.