Jr. Key Account Manager

Primary Responsibilities

• Maintain and develop business relationships with existing and potential clients.
• Drive targeted revenue growth within a portfolio of established accounts through strategic selling initiatives.
• Expand existing client portfolio by identifying new business opportunities.
• Drive market research for assigned new product categories and new client outreach.
• Support market research for industry trend and industry association activities.
• Manage projects from internal and external clients for domestic and global executions.
• Issue proposal and negotiate fees, terms and conditions as necessary.
• Facilitate the collection of required client documentation to eliminate bottlenecks and enable efficient execution by the operation and lab teams.
• Serve as the primary point of contact for order concerns and requirements, aligning with operation and lab teams to meet all defined client protocols.
• Escalate and resolve client order issues in strict alignment with client requirements, keeping operation and lab teams fully informed.
• Consistently and accurately provides sales reports and other reports timely as required by management.

Profile

• Ability to establish effective working and team relationships with internal and external customers, work in a collaborative manner.
• Creative and strategic thinking skills to develop innovative solutions to sell to the client.
• Capable of building trust, value others and communicate effectively.
• Customer focused, high integrity, excellent work ethic.
• Self-managed and responsible to meet targets and goals.
• Strong communication and organizational skills.
• Highly motivated, dependable, and detail oriented.
• Demonstrates ability to acquire new knowledge at a rapid pace.
• Travels up to 30% of time.

Qualifications

• Highly organized to handle fast paced environment.
• Strong people skills to include cross cultural sensitivities.
• Proven analytical and problem-solving abilities.
• University graduate or equivalent educational background, preferred in science, engineering or business fields.
• 2+ years of client service or inside sales experience in a multinational organization.
• Strong written and spoken English skills, other languages are an advantage.
• Persuasive, diplomatic, but always to the point and a strong ability to sell a concept.
• Hands-on, open-minded, proactive team player.
• Proficient in Microsoft Office- Word, Excel, PowerPoint and Outlook 365, LinkedIn.