Jobs · Analyst

Jr eCommerce Sales Analyst

Smith Optics · Portland, Oregon Metropolitan Area · 4 wk ago
RemoteRemoteAnalystFull-time

Essential Job Duties

  • Data & Analytics Support
    • Pull, clean, and organize sales, traffic, and inventory data from multiple sources (Shopify, Google Analytics, ERP, BI tools, etc.).
    • Help maintain reporting accuracy and ensure data integrity across platforms.
    • Track key product and category performance indicators to support forecasting, inventory management, and promotional planning.
    • Aid in building and maintaining dashboards that visualize ecommerce KPIs, providing teams with real-time visibility into demand and site performance.
    • Support Monday business readouts by gathering data, identifying trends, and highlighting key performance drivers.
    • Maintain performance against key metrics including traffic, conversion rate, average order value, revenue, and customer acquisition.
  • Demand & Inventory Insights
    • Support sales forecasting by analyzing product performance, seasonal trends, and marketing impact.
    • Monitor product availability and backorder rates to identify risks and opportunities.
    • Collaborate with Demand Planning and Merchandising to align inventory with consumer demand and promotional calendars.
    • Generate weekly and monthly performance reports that highlight sales trends, channel and campaign level performance, sell-through, and margin performance.
  • Technical & Reporting Development
    • Aid in developing backend tracking and reporting solutions to improve automation and data accuracy.
    • Work with IT and finance teams to enhance reporting infrastructure and system integrations.
    • Help QA data feeds and troubleshoot discrepancies across ecommerce systems and dashboards.
  • Cross-Functional Collaboration
    • Partner with Marketing, Merchandising, and Operations teams to share insights that inform decisions on pricing, assortment, and campaign effectiveness.
    • Support ad-hoc analysis requests for leadership and functional teams.
    • Document recurring reports, data sources, and standard operating procedures to ensure consistency.

Knowledge, Skills & Abilities

  • 1–3 years of experience in ecommerce analytics, sales operations, or business analysis (internship or entry-level experience welcome).
  • Strong analytical and quantitative skills; ability to turn data into actionable insights.
  • Familiarity with ecommerce platforms such as Shopify and paid platforms- Meta and Google.
  • Proficiency in Google Analytics (GA4), ecommerce KPIs, and customer journey metrics.
  • Proficiency in Excel/Google Sheets (pivot tables, VLOOKUP, formulas); experience with BI tools (Tableau, Power BI) a plus.
  • Comfortable working with large datasets and multiple systems.
  • Detail-oriented, organized, and proactive; able to manage multiple tasks and deadlines.
  • Strong communication skills — able to summarize complex findings in a clear, visual, and business-friendly way.
  • Eagerness to learn and grow in ecommerce, sales analysis, and digital operations.

What Success Looks Like

  • Reliable dashboards and reports providing clear visibility into sales, demand, and inventory performance.
  • Data-informed decisions leading to improved inventory efficiency and conversion rates.
  • Enhanced understanding of consumer behavior through consistent reporting and analysis.
  • Strong collaboration and communication across ecommerce, marketing, and operations teams.

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