JPMorgan Private Client Business Practices - Program/Project Manager, Vice President

Job Responsibilities

Own the creation of business processes and controls to maintain compliance by partnering with stakeholders within the Business, Legal, Risk, Controls and Compliance.

Manage smaller projects supporting the JPMorgan Private Client agenda and the implementation of processes and controls.

Establish strong working relationships with workstream leads, business stakeholders, peers, and subject matter experts.

Act as a Thought Leader to drive problem-solving and identify business solutions.

Communicate with business leaders and stakeholders in a meaningful and actionable manner with excellent written and verbal communication skills.

Review data and metrics related to the business with a focus on risk mitigation and program success.

Communicate/present findings to business leaders and stakeholders, influencing them to take action.

Required Qualifications, Capabilities, And Skills

• Education: BA/BS degree required
• Experience: 5 + years of project management and process design experience within the Consumer/Business Deposit, Home Lending, or Wealth businesses
• Organizational Skills: Highly organized and detail-oriented with a structured/analytical approach to problem-solving and the ability to help drive decisions.
• Communication Skills: Excellent written and verbal communication skills with the ability to work with senior management and create executive-level presentations; strong proficiency in MS Suite of products is a must.
• Teamwork: Team player with the ability to build strong cross-business relationships
• Adaptability: Ability to work autonomously to drive change, demonstrating flexibility and adaptability to shifting priorities; effectively manages competing priorities to achieve optimal results in a fast-paced, results-driven environment.
• Influence: Ability to effectively influence without direct authority

Preferred Qualifications, Capabilities, And Skills

• Expertise: Proficient knowledge of control and risk management concepts and experience working within Control framework and platforms (CORE, ELA, Obligation mapping)

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.