Joint Travel Regulations (JTR) and Defense Travel System Specialist

About the role

The Leidos Dig Mod organization is seeking a Travel Coordinator Specialist with expertise in JTR and DTS to support one of our critical customer missions. The role involves managing all aspects of travel for the DoW customer and its employees, including booking airline tickets, securing lodging reservations, coordinating transportation, processing travel documents, and assisting with passport and visa applications and renewals.

Responsibilities

• Perform the duties as an Agency Program Coordinator (APC) for the Government Travel Charge Card (GTCC) system, responsible for initiation of new applications, increase of charge limits, the transfer of accounts to MDA, and other actions as required.
• Provide daily Defense Travel System (DTS) support for all customer travel requirements and respond to traveler/approver inquiries via help desk.
• Interpret the Joint Travel Regulations (JTR) and apply those guidelines and directives to all travel inquiries and travel voucher processing.
• Support travel authorization and voucher processing; troubleshoot billing discrepancies and coordinate resolution as needed.
• Create Traveler profiles for all program employees using the Customer Travel System.
• Work with Travel Management Company to secure travel arrangements (i.e., air, lodging, etc.) via contract regulations (i.e., FTR/JTR).
• Obtain, store, and provide archived travel itineraries upon request.
• Advise employees on special or adverse conditions as they relate to individual travel plans.
• Stay informed about current international travel advisories, political situations, and health concerns in various destinations.
• Coordinate with embassies, consulates, and government agencies to maintain and obtain visa/passport requirements.
• Reconcile corporate travel credit card.
• Cookier services for secure document delivery and pick up.
• Maintain strict confidentiality and data security when handling sensitive client information.
• Maintain meticulous records for tracking and controlling passport/visas to avoid expiration lapses or delays.
• Other duties as assigned.

Qualifications

• Bachelor's Degree and at least 8 plus years of travel support experience. Additional equivalent experience may be considered in lieu of degree.
• Ability to work in a fast-paced environment, multitask, and communicate clearly and effectively verbally as well as in writing.
• DoW Top-Secret/SCI Clearance is required.
• Provide executive summary reports and applicable metrics to facilitate process improvement and issue resolution.
• Complete various monthly travel quality assurance reviews.
• Complete required and directed periodic travel reports to identify errors, anomalies, and statuses, and make necessary travel corrections and updates.
• Develop and provide classroom and virtual training for required travel tools.