Jobs Available

Roles & Responsibilities

• Establish and grow relationships with carrier partners while providing best-in-class service.
• Manage the carrier partners that you secured as you introduce new relationships to your portfolio.
• Sharpen your negotiation and customer service skills alongside your Carrier Sales team and manager.
• Build internal relationships with our Business Development team members and work together to find the best solution for their clients.
• Emphasize service – you will be measured on KPIs like on-time deliveries and proactive tracking.

Skills & Qualifications

• Analytical – The ability to use reasoning skills to solve problems, to negotiate rates, and sell services.
• Innovation – Leverage technologies and forward thinking to build relationships with customers.
• Integrity – To be self-driven and conduct oneself in a professional manner with team members and customers.
• Partnership – Ability to effectively work in a team environment to achieve individual, team, and company goals through exceptional customer service skills.
• Reliability – Exceptional attention to detail and punctuality.
• Intermediate computer skills (ability to navigate internal sites and customer portals).
• Excellent verbal and written communication.

Education & Experience

• A high school diploma or higher (Prefer Associate or Bachelor’s degree).
• Minimum of 2 years in customer service.
• PREFERRED: Understanding of the transportation industry.