Job Developer Entry

About Us

VOALA (Volunteers of America) is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

About the Role

Job Developer (Entry) serves on a team that is the central point of contact to coordinate and provide job placement and support services for assigned clients.

Responsibilities

• Develops an individualized employment plan with each participant.
• Conduct employability assessments of potential participants, including assessing level of ability, readiness for work, physical and mental capabilities, educational background, skills, and identification of challenges and barriers to employment.
• Write complete and detailed individualized employment plans outlining activities and community referrals, with concise and clear goals to be tracked.
• Conduct comprehensive screenings and assessments with veterans to collect functional, environmental, financial, employment, housing, educational, and health information to develop a service plan that complements the employment plan.
• Meet regularly with program participants, aiding their job search by scheduling interviews, referring job leads, and coordinating community services to ensure participant success.
• Provide career counseling and job coaching, including labor market trends to job seekers, and coordinate job skills training as outlined in the participant employment plan.
• Provide job readiness skills training (soft skills) in areas of resume preparation, interviewing, and job search techniques.
• Arrange interviews with employers and work with participants on job retention issues.
• Develop and maintain working relationships with local employers, creating long-term permanent placement opportunities for program participants.
• Develop a resource base of employers committed to giving priority hiring attention to HFVVWF.
• Represent the interests of the agency, Volunteers of America Greater Los Angeles, the program, and its participants in all networking and public relations opportunities.
• Develop and coordinate linkages with job skills training resources in high-demand fields.
• Coordinate with EDD Worksource Centers, Department of Rehabilitation, Los Angeles Unified School District, various community and faith-based providers, Veterans Administration, and other Veteran social service and employment resources to ensure participants have access to available services.
• Monitor and track job placement activities on a regular basis to ensure accurate and timely reporting of progress.
• Services for this position must be provided on-site; incumbents are required to report to work on-site each day of active employment.
• Other duties as required and subject to change at any time.

Essential Abilities

• Ability to work and deal with difficult, uncooperative, and potentially aggressive clients, as VOALA serves the neediest individuals, which may include those experiencing homelessness, mental illness, substance abuse, or recent incarceration.
• Assessment and development of individual employment plans.
• Career counseling and job coaching of participants.
• Develop relationships with local employers.
• Develop linkages with other agencies/resources available to participants.
• Capacity building—meeting and motivating participant progress.
• Monitor participants, track progress, and report progress in a timely manner.

Mandated Reporter

All employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.

Requirements

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.
• Ability to perform under circumstances of possible emotional stress and conflicts when dealing with difficult, uncooperative, and potentially aggressive clients.

Qualifications

• High school diploma (or GED/High School Equivalence Certificate).
• Must be over the age of 18 years.
• 6 months of experience as a job developer or other relevant position.

Preferred Qualifications

• Experience working with U.S. Armed Forces Veterans.
• Bilingual in English and Spanish.

Pay

$20.94 - $22.04 per hour.

Benefits

VOALA offers competitive medical, dental, vision, and retirement benefits.