Job Coach Commercial Services

Hybrid position: 4 days per week onsite, $21.00 per hour.

About the role

PRIDE Industries creates jobs for people with disabilities while delivering high-quality, value-added solutions to nationwide customers. As a Job Coach in our Commercial Services division, you will provide on-site employment support to employees with disabilities at a commercial contract, helping them succeed in their roles and maintain positive workplace relationships.

Responsibilities

• Monitor and teach employees with disabilities the skills needed to succeed in their job; provide ongoing direction and answer questions throughout their work shift.
• Assist employees with arrival, departure, transportation, and learning work-site protocols and rules.
• Coach and train employees in managing attendance, schedule, performance, interactions, and personal behavior.
• Maintain case files, including case notes, incident reports, risk assessments, timecards, evaluations, performance summaries, wage evaluations, and work assessments as required by PRIDE.
• Ensure employees work safely and meet quality standards.
• Communicate with employees and supervisors to maintain positive and successful relationships.
• Follow correct procedures for handling emotional, physical, or psychological breakdowns.
• Perform other duties and special projects as assigned.

Requirements

• High School Diploma or GED.
• One year or more of experience working with people with disabilities preferred.
• Knowledge of custodial work preferred.
• Effective communication skills, both verbal and written, using appropriate business English.
• Human relations and customer service skills to maintain effective working relationships.
• Intermediate computer literacy, including word processing, spreadsheet, database, and presentation software.
• Basic mathematical ability (addition, subtraction, multiplication, division).
• Problem-solving and common-sense skills.
• Valid Driver’s License (may be required depending on local, state, or contract requirements).

Physical and Mental Demands

• Ability to maneuver in and around worksites on uneven surfaces for extended periods.
• Viewing computer screens/monitors and utilizing a keyboard.
• Transporting to various sites.
• Exposure to chemicals, dust, noise, and varying weather conditions (wind, rain, heat, cold).
• Work with clients/employees who may present behavioral challenges.
• Ability to maintain strength, agility, and endurance during stressful (physical, mental, and emotional) situations without compromising health or well-being.

Work Environment

Work is performed at customer worksites, including a prison healthcare facility with specialized security and environmental controls. The role may involve days, evenings, weekends, and frequent travel. Some tasks are performed in a normal office environment with limited privacy and background noise.