Jira Design Lead- Visa Independent

Key Responsibilities

• Lead future-state Jira architecture — new project hierarchy, taxonomy and configuration standards
• Design new workflow schemes, issue types and screen configurations aligned to the GTS operating model
• Architect integrations between Jira and external systems and tools
• Produce a technical redesign blueprint and configuration standards documentation
• Own build quality and configuration governance throughout the redesign delivery
• Work closely with the GTS Jira Governance & Compliance resource — all changes submitted through the GTS change management process

Required Skills & Experience

• 5+ years of enterprise Jira architecture and administration experience
• Proven experience leading large-scale Jira redesigns or migrations
• Deep knowledge of Jira project hierarchy, workflow design, permission schemes and field configuration
• Experience designing and implementing Jira integrations (REST API, webhooks, Atlassian Marketplace apps)
• Strong technical documentation skills — blueprint and standards authoring
• Jira Cloud and/or Data Center expertise
• Atlassian certification (ACP-100 or equivalent) strongly preferred

Preferred: Experience with Jira Cloud and/or Data Center expertise.