Jimmy's Server
Margaritaville Resort Casino - Bossier City, La. · Bossier City, LA · 4 days ago
ManagementFull-time
About the role
Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift.
Responsibilities
- Ascertains guests’ agenda for the evening, suggestsively recommending appetizer, dinner, and wine selections.
- Checks section for cleanliness, spotless tabletop glass, and silverware.
- Uses POS system to accurately account for all consumed food and beverage per guest.
- Accurately delivers to all guests the items ordered.
- Assists other employees in food and beverage delivery.
- Attends required Quality & Training classes from HR or Training Department.
- Anticipates guests’ needs at all times.
- Attends all meetings as scheduled by Outlet Manager.
- Provides a harmonious working environment while being sensitive to the needs of employees and guests.
- Interacts with employees and guests in a professional and consistent manner to solicit feedback on operations and execution of service delivery.
- Ensures outlet is maintained and clean during all periods of operation.
Qualifications
- Sanitation Certified, Certified Bartender, TiPS Training.
- 2 years of experience in Hospitality table service in a mid- to high-volume steakhouse or fine dining operation.
- Previous experience in a fine dining environment and/or Casino food and beverage steakhouse facility preferred.
Skills
- Clear and concise communication skills.
- Mathematical skills to calculate figures, amounts, discounts, and percentages.
- Commonsense understanding to apply to practical situations.
- Problem-solving ability to handle multiple variables.
- Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.