Jiffy Lube Store Manager

About the role

We're growing and we'd love to have you grow with us. Atlantic Coast Enterprises is looking for an excellent leader to fill our full-time Store Manager position at a Jiffy Lube location in Springfield, MA.

Responsibilities

• Keep our customers happy
• Keep our employees happy
• Make sure our day-to-day business runs smoothly
• Live our brand and strive to achieve our mission: "Creating Customers for Life through Fast, Friendly, Clean and Professional Service"
• Lead by example
• Develop and shape the future of our automotive business
• Hire and train the right team members for the right roles
• Bring out the best in your staff
• Give constructive feedback, hold employees accountable, and encourage their leadership skills by providing coaching, opportunities, and resources
• Utilize proven tools to promote guest satisfaction and profitability
• Manage sales and customer service
• Plan and track budget forecasting models
• Take the initiative to ask the right questions that lead to innovation, progress, and success

Qualifications

• At least 18 years old
• High school diploma or equivalent
• Valid driver's license
• Relevant sales and customer service experience
• Previous leadership experience a plus
• Self-motivated with excellent sales skills
• Work well under pressure and know how to delegate
• Make customer service a priority
• Ability to effectively resolve complex customer and employee issues in a timely manner
• Present yourself professionally
• Excellent communication and interpersonal skills
• Organized and detail-oriented
• Passionate about the automotive industry

Benefits

• Competitive salary with multiple bonus platforms up to $100,000 a year
• Paid vacation
• Comprehensive health care coverage, dental and vision insurance
• Basic life insurance
• Short-term and long-term disability
• Savings and retirement 401(k) program
• Bereavement leave
• Employee oil changes and discounts

Work Schedule

Shifts at our auto store will include a mix of day, evenings up to 8 pm only, and weekends.

Are you ready?

If you feel that you have the customer service, sales, and leadership skills to succeed in this auto store management job, apply today! Just fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!