JEWELRY/SALES SPECIALIST- Seasonal
About the role
Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the ideal customer experience. Sales professionals achieve personal sales targets by turning every customer's life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special and lasting. They engage customers to create desire for and make products relevant, exciting, and accessible to as many people as possible each day. Training is provided on sales techniques, product knowledge, and skills to help professionals be successful and create a refreshing, uplifting shopping experience.
Desired experience
- Sales, retail and/or jewelry experience
Qualifications
- High school diploma or general education degree (GED)
- Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience
- Goal‑oriented, sales‑driven, and passionate about success
- Minimum 18 years of age
- Ability to pass a drug test
- Maintain confidentiality
- Accuracy and attention to detail
Responsibilities
- Model Customer‑First behavior; deliver and encourage other associates to deliver excellent customer service
- Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
- Promote Diamond Parties and special events with every customer
- Work with teammates toward store goals, creating a positive working atmosphere and supporting each other to combine individual strengths
- Foster lifelong emotional connections with customers by clienteling
- Provide product knowledge, features, and benefits to all customers when presenting merchandise
- Advise customers on quality, cuts, and value of jewelry and gems; assist in selecting mountings and settings for gems
- Attend required monthly meetings
- Operate point of sale (POS) systems, take payment, or obtain credit authorization
- Inspect and clean customers' jewelry
- Provide estimates for jewelry and watch repairs
- Perform watch battery replacements and watch band adjustments
- Follow receiving and processing procedures
- Display merchandise and promotional materials in accordance with corporate merchandising plans
- Perform business opening and closing procedures as outlined in the Policy and Procedures Guide
- Perform basic housekeeping (vacuuming carpet, cleaning display surfaces, cleaning merchandise, washing windows)
- Maintain safety and security of the location by following all loss prevention and security policies and procedures
- Participate in the inventory process and complete case counts
- Maintain flexibility to work any shift, including weekends, holidays, and overtime
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Schedule
Flexibility to work any shift, including weekends, holidays, and overtime.