JEWELRY/SALES SPECIALIST

About the Role

Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving an ideal customer experience. Sales professionals achieve personal sales targets by turning every customer's meaningful moments into a celebration worth remembering, offering a fine jewelry experience that is approachable, special, and lasting.

Our sales professionals engage customers to create a desire for and make our products relevant, exciting, and accessible. We provide training on sales techniques, product knowledge, and skills to help you succeed and create a refreshing, uplifting shopping experience.

Responsibilities

• Model Customer 1st behavior; deliver and encourage excellent customer service
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Work with teammates toward store goals, fostering a positive working atmosphere and supporting each other to enhance team performance
• Foster life-long emotional connections with customers through clienteling
• Provide product knowledge, features, and benefits to customers when presenting merchandise
• Advise customers on quality, cuts, and value of jewelry and gems; assist in selecting mountings and settings
• Attend required monthly meetings
• Operate point of sale (POS) and process payments or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials according to corporate merchandising plans
• Perform business opening and closing procedures as outlined in the Policy and Procedures Guide
• Perform basic housekeeping (e.g., vacuuming, cleaning displays, washing windows)
• Maintain safety and security by following Loss Prevention and Security policies
• Participate in the inventory process and complete case counts
• Maintain flexibility to work any shift, including weekends, holidays, and overtime

Requirements

• High school diploma or general education degree (GED)
• Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience
• Goal-oriented, sales-driven, and passion for success
• Minimum 18 years of age
• Ability to pass a drug test
• Maintain confidentiality
• Accuracy and attention to detail
• Must be able to perform essential functions with or without reasonable accommodation

Desired Experience

• Sales, retail, and/or jewelry experience