JEWELRY/SALES SPECIALIST

About the Role

Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving an ideal customer experience. Sales professionals achieve personal sales targets by turning every customer's meaningful moments into a celebration worth remembering, offering a fine jewelry experience that is approachable, special, and lasting. Our sales professionals engage customers to create a desire for our products, making them relevant, exciting, and accessible to as many people as possible every day. We provide training on sales techniques, product knowledge, and skills to help you succeed and create a refreshing, uplifting shopping experience for our customers.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others.

Desired Experience

• Sales, retail, and/or jewelry experience

Requirements

• High school diploma or general education degree (GED)
• Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience
• Goal-oriented, sales-driven, and passion to succeed
• Minimum 18 years of age
• Ability to pass a drug test
• Maintain confidentiality
• Accuracy and attention to detail
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Responsibilities

• Model Customer 1st behavior; deliver and encourage excellent customer service
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Work with teammates toward store goals, creating a positive working atmosphere and supporting each other to enhance team performance
• Foster life-long emotional connections with customers through clienteling
• Provide product knowledge, features, and benefits to customers when presenting merchandise
• Advise customers on quality, cuts, and value of jewelry and gems, and assist in selecting mountings and settings for gems
• Attend required monthly meetings
• Operate point of sale (POS) and take payment or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Perform business opening and closing procedures as outlined in the Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Maintain safety and security of the location by following all Loss Prevention and Security policies and procedures
• Participate in the inventory process
• Complete case counts
• Maintain flexibility to work any shift, including weekends, holidays, and overtime