JEWELRY/SALES SPECIALIST

Position Summary

Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience. They turn every one of our customers' life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special, and lasting. Sales professionals engage customers in such a manner as to create a desire for and make our products as relevant, exciting, and accessible to as many people as possible every day. Fred Meyer Jewelers provides training on sales techniques, product knowledge, and skills to help you, our sales professionals, be successful and create a refreshing and uplifting shopping experience for our customers.

Demonstrated Values

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others.

Brief Company History

Based in Portland, Oregon, Fred Meyer Jewelers merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer Jewelers customers in over 120 store locations throughout the United States. With Fred Meyer Jewelers being one of the largest and fastest-growing jewelers in America, your career path can take you where you want to go. Whether your interest is to be a Sales Professional in the Northeast, a Store Manager in the Midwest, or a Regional Supervisor in the Sun Belt, Fred Meyer Jewelers has exciting career opportunities for you.

What You'll Receive From Us

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Tuition reimbursement up to $21,000 over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Desired Previous Job Experience

Sales, retail, and/or jewelry experience.

Minimum Position Qualifications/Education

• A high school diploma or general education degree (GED).
• A commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
• A goal-oriented and sales-driven attitude with a passion to succeed.
• A minimum of 18 years of age.
• The ability to pass a drug test.
• The ability to maintain confidentiality.
• Acknowledgment of accuracy and attention to detail.

Essential Job Functions

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features, and benefits to all customers when presenting merchandise.
• Advises customers on quality, cuts, and/or value of jewelry and gems and assists in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate point of sale (POS) and take payment or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures.
• Participate in the inventory process.
• Complete case counts.
• Maintain flexibility to work any shift, including weekends, holidays, and overtime.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.