JEWELRY/SALES SPECIALIST

About the Role

Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe their work makes a difference in achieving an ideal customer experience. Sales professionals achieve personal sales targets by turning customers' meaningful moments into celebrations through a fine jewelry experience that is approachable, special, and lasting. Our team engages customers to make our products relevant, exciting, and accessible while providing a refreshing and uplifting shopping experience.

We provide training on sales techniques, product knowledge, and skills to help you succeed.

Responsibilities

• Model Customer 1st behavior and deliver excellent customer service
• Achieve personal sales targets (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Collaborate with teammates to meet store goals and foster a positive working atmosphere
• Build life-long emotional connections with customers through clienteling
• Provide product knowledge, features, and benefits when presenting merchandise
• Advise customers on jewelry quality, cuts, value, and gem selection
• Assist customers in selecting mountings and settings for gems
• Attend required monthly meetings
• Operate point of sale (POS) systems, process payments, and obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials according to corporate plans
• Perform opening and closing procedures as outlined in the Policy and Procedures Guide
• Maintain store cleanliness (vacuuming, cleaning displays, washing windows)
• Follow Loss Prevention and Security policies to ensure safety and security
• Participate in inventory processes and complete case counts
• Maintain flexibility to work any shift, including weekends, holidays, and overtime

Requirements

• High school diploma or GED
• Commitment to excellence, growth, and providing a refreshing shopping experience
• Goal-oriented, sales-driven, and passionate about success
• Minimum 18 years of age
• Ability to pass a drug test
• Maintain confidentiality
• Strong accuracy and attention to detail

Desired Experience

• Sales, retail, and/or jewelry experience