Jewelry Production

Key Responsibilities

• Supporting our jewelers; oversee workflow, priorities, and project alignment
• Acting as the lead point of contact for production vendors and internal teams to ensure seamless communication and execution
• Setting and assessing goals and expectations with sales team
• Custom & Special-Order Program Management: Oversee the full lifecycle of custom and special orders, from initial estimates to delivery
• Strategically track custom program performance and profitability
• Track and report on custom order, repair, and production performance, including project timelines, profitability, workflow bottlenecks, and vendor performance
• Product & Inventory Management: Check in and inspect all inventory with jewelry repair specialist, including incoming packages and product deliveries
• Receive and process new product and consignment from M. Flynn branded jewelry and designer jewelry
• Product Development: Work with team and participate in meetings to develop new M. Flynn products, from ideation through production
• Determine accurate costing and ensure pricing reflects current material and labor costs
• Production Coordination: Source materials and identify the best vendors for quality and price
• Review and check invoices and manage vendor relationships, strive to build new connections
• Shipping & Logistics Oversight: Appropriately ship, insure and monitor all outgoing/incoming packages
• Develop protocols to streamline domestic and international shipping

Qualifications

• Team oriented and easy to work with
• Possess some jewelry/retail experience is ideal, as well as demonstrated experience in project management
• Highly organized – We cannot stress this enough. You have an eye for process detail and desire for continuous improvement
• Someone who thrives in both creative and operational spaces
• A problem solver – You don't wait to be told what to do
• A strong communicator who can guide teams, vendors, and stakeholders effectively
• Insightful with numbers and metrics, and able to translate data into action

Preferred Qualifications

• 2-3 years project management, operations, or product development, jewelry or design industry a plus
• Familiarity with jewelry production, costing, and vendor management
• Proficient in using spreadsheets, reporting tools, and project tracking systems