JD Store Management - Richland Mall, Waco, TX

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service.

Why Join Us?

• Competitive pay and comprehensive benefits package including health benefits, retirement plans, and employee discounts
• Career growth opportunities and professional development
• Dynamic, fast-paced, and rewarding work environment
• Commitment to Diversity & Inclusion initiatives

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations
• Additional duties and projects as required

Requirements

• Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills
• Passion for delivering outstanding customer service and creating memorable shopping experiences
• Ability to analyze sales data, manage budgets, and make data-driven decisions
• Willingness to work flexible hours, including weekends and holidays, as needed
• Proficiency in retail management software and basic computer applications
• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience
• Must be at least 18 years or older
• Must speak English clearly to converse with customers and effectively supervise staff
• Must be able to read and write English and perform business-related mathematics
• Must have reliable transportation
• May require the ability to move to different locations within the company's network based on operational needs and career growth

Schedule

• Assistant Store Manager: Open availability, including mornings, days, and nights. Minimum 5-day work week averaging 44 hours, with increased hours during peak sales periods (e.g., Holiday, Back-to-School)
• Supervisor: Availability during open/close hours (mornings, days, nights). Minimum 5 days of availability and 30-hour work week
• All management: Availability on weekends and holidays
• Punctuality and regular attendance required

Physical Demands

• Prolonged standing (5–14 hours per day)
• During peak sales periods, may work 1–12 hour days
• Stooping, kneeling, reaching, and pulling to stock or obtain merchandise
• May be required to climb ladders or ascend/descend stairs
• Regularly lift items weighing 5–25 lbs; occasionally heavier
• Good vision, including color differentiation
• Moderately noisy retail environment