JD Store Management - La Palmera, Corpus Christi, TX
JD Finish Line · Corpus Christi, TX · 3 wk ago
Business DevelopmentFull-time
About the role
As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.
Responsibilities
- Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
- Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
- Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
- Additional duties and projects as required.
Qualifications
- Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
- Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Proficiency in retail management software and basic computer applications.
Requirements
- Availability: Open availability, including mornings, days, and nights to open and close the store.
- Work week: Minimum standard work week of 5 days; average standard work week of 44 hours (increased during peak periods). For Supervisor role: minimum 30 hour work week.
- Punctuality and regular attendance consistent with company policies.
- Reliable transportation.
- Must speak English clearly to converse with customers and supervise staff.
- Must be able to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
- May be required to move to different locations within the company's network based on operational needs and career growth.
- Age: Must be at least 18 years or older.
- Education: High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.
- Physical Demands: Requires prolonged standing approximately five to 14 hours per day; during peak periods, long periods throughout