JD Store Management - Fashion Square, Sherman Oaks, CA

Job Summary

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high‑performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Benefits

• Competitive pay with bonus opportunities tied to store KPIs.
• Comprehensive health benefits, retirement plans, and employee discounts.
• Career growth through professional development and advancement opportunities.
• Dynamic, fast‑paced work environment.
• Strong Diversity & Inclusion initiatives that promote equity and accountability.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high service standards.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health & safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Implement local marketing initiatives and build strong community relationships to enhance brand presence.
• Stay current with industry trends and competitor activities; identify improvement opportunities and implement innovative solutions.
• Perform additional duties and projects as required.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical skills to analyze sales data, manage budgets, and make data‑driven decisions.
• Flexibility to work varied hours, including weekends and holidays.
• Proficiency with retail management software and basic computer applications.

Minimum Requirements

• Assistant Store Manager
  • Open availability for opening and closing shifts (mornings, days, nights).
  • Minimum 5‑day work week; average 44 hours, with increased hours during peak periods.
• Supervisor
  • Open availability for opening and closing shifts (mornings, days, nights).
  • Minimum 5‑day work week; at least 30 hours per week.
• All management positions require weekend and holiday availability, punctuality, reliable transportation, clear English communication (spoken, written, and math), and the ability to relocate within the company network as needed.

Physical Demands

• Prolonged standing (5–14 hours per day); longer periods during peak sales periods.
• Stooping, kneeling, reaching, and pulling to handle merchandise.
• Climbing ladders or stairs to stock or retrieve items.
• Lifting items weighing 5–25 lb regularly; occasional heavier loads.
• Good vision, including color differentiation.
• Work environment: moderately noisy retail setting.

Education

High School Diploma or GED equivalent required; 2+ years of retail leadership experience strongly preferred, or an equivalent combination of education and experience.

Compensation

Assistant Store Manager pay range: $19.40 – $22.90 per hour, with bonus opportunities based on store KPIs.
Supervisor pay range: $20.47 per hour.
All roles are eligible for the company 401(k) plan. Full‑time employees receive medical, dental, vision, sick leave, parental leave, and company‑paid time off.