JD Store Management - Barton Creek, Austin, TX

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service.

About the role

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why join us

• Competitive pay and comprehensive benefits package including health benefits, retirement plans, and employee discounts
• Career growth opportunities within our growing company
• Dynamic, fast-paced, and rewarding work environment
• Strong commitment to Diversity, Equity, and Inclusion initiatives

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Requirements

• Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills
• Passion for delivering outstanding customer service and creating memorable shopping experiences
• Ability to analyze sales data, manage budgets, and make data-driven decisions
• Willingness to work flexible hours, including weekends and holidays, as needed
• Proficiency in retail management software and basic computer applications
• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred (or equivalent combination of education and experience)
• Must be at least 18 years or older

Schedule

• Assistant Store Manager:
  • Open availability, including mornings, days, and nights for store opening/closing
  • Minimum 5-day work week
  • Average 44-hour work week, increased during peak sales periods (e.g., Holiday, Back-to-School)
• Supervisor:
  • Availability during store opening/closing hours (mornings, days, and nights)
  • Minimum 5 days of availability per week
  • Minimum 30-hour work week
• All management positions require availability on weekends and holidays
• Punctuality and regular attendance consistent with company policies
• May require relocation within the company’s network based on operational needs and career growth

Physical Demands

• Prolonged standing (5–14 hours per day)
• Extended work hours (1–12 hours per day) during peak sales periods (e.g., Holiday, Back-to-School)
• Stooping, kneeling, reaching, and pulling to stock or retrieve merchandise
• Climbing ladders or ascending/descending stairs to stock or acquire merchandise
• Regularly lifting items weighing 5–25 lbs; occasionally heavier weights may be required
• Good vision, including color differentiation
• Moderately noisy retail work environment