JD Associate - Prom Shops @ La Cantera, San Antonio, TX

About the Role

As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

Key Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Collaborate with team members to achieve store sales and operational goals.
• Perform additional duties and projects as required.

Qualifications

• Proven experience in retail or a similar role, with a track record of achieving sales targets (preferred).
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills; ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.
• Consistent punctuality and regular attendance.
• Clear spoken English and proficiency in reading, writing, and basic math in English.
• Set weekly availability covering mornings, days, and nights based on business needs.
• Must be at least 18 years old (individuals 16+ may be eligible in certain states).

Physical Demands

• Prolonged standing for approximately four to fourteen hours per day.
• Stooping, kneeling, reaching, and pulling to place or stock merchandise.
• Climbing ladders or stairs to stock or acquire merchandise.
• Lifting items weighing 5–25 lb regularly; occasional heavier loads.
• Good vision, including color differentiation.
• Work in a moderately noisy retail environment.

Benefits

• Competitive compensation package including retirement plans and employee discounts.
• Opportunities for career growth and advancement within the company.
• Dynamic, fast‑paced team environment.
• Commitment to Diversity & Inclusion initiatives.