Janitorial Supervisor Commercial Cleaning

Overall Responsibilities

As a Territory Supervisor at Cleantec, you'll play a vital role in our day-to-day operations. Your mission is to support management and customers, ensuring the seamless functionality of our assigned accounts.

• Supervision: Provide guidance and supervision to team leaders and baseline cleaners to maintain the cleanliness and functionality of our customers' buildings
• Mission Keeper: Uphold the company's mission statement and enforce company policies and procedures while providing exceptional customer service
• Key Tasks Include:
• Operational Excellence: Follow all company operation standards for training, cost control, quality, safety, and on-time services
• Hands-On Leadership: Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties
• Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies
• Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations
• Training: Schedule new hire training with designated personnel approved by management
• Performance Evaluation: Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement
• Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions
• Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency
• Safety First: Keep safety materials and SDS sheets up-to-date in accounts
• Inventory Management: Maintain inventory of all cleaning supplies at each building
• Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums
• Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests
• Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies
• Customer Satisfaction: Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM
• Project Oversight: Set up and oversee project work in customer buildings as needed
• Reporting: Provide nightly reports of building activity for all staff, following the required format
• Flexibility: Be willing to perform other duties as requested and assigned
• Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am
• Schedule: Second Shift
• Wage: Starting at $22.00 per hour

Requirements

• Current/Valid Driver's License: You'll need a driver's license to get the job done efficiently
• Personal Vehicle: Access to your own vehicle to ensure you can reach the sites where your leadership is needed
• Minimum 1-Year Supervisory/Management Experience: You should have at least one year of supervisory or management experience under your belt
• Physical Capability: The ability to lift up to 50 pounds is essential to handle various aspects of the role effectively
• Willingness to Undergo a Drug Test and Background Check: As part of our commitment to a safe and secure work environment, we require candidates to consent to a drug test and background check

Benefits

• Health Benefits: Take care of your health with comprehensive health insurance coverage
• Dental Benefits: Maintain that winning smile with dental coverage
• Vision Benefits: Keep your eyes on the prize with vision insurance
• Life Insurance: Gain peace of mind knowing that you and your loved ones are protected
• 401K: Plan for your financial future with our 401K program
• Quarterly Bonus: Your hard work doesn't go unnoticed! Earn quarterly bonuses as a token of appreciation
• Car Allowance: We've got you covered on the road with a car allowance