Janitorial Supervisor

Key Responsibilities

• Workforce Supervision & Staffing
• Supervise and coordinate daily work assignments and schedules for janitorial staff.
• Ensure time and attendance policies are strictly followed; review, validate, and submit daily/weekly timesheets accurately and on time.
• Aid in recruiting, interviewing, hiring, onboarding, and training of new and replacement staff.
• Provide ongoing coaching, performance feedback, and corrective action as needed.
• Ensure adequate staffing coverage for routine operations, periodic work, absences, and special services.
• Training & Playbook Compliance
• Train staff on proper cleaning methods, equipment use, chemical handling, and customer expectations.
• Ensure full compliance with the Pritchard Operating Playbook, with specific emphasis on:
• Workplace safety and OSHA standards
• PPE usage and chemical safety (SDS compliance)
• Quality standards and inspection readiness
• Reinforce standard work and escalate deviations immediately.
• Safety & Quality Assurance
• Conduct daily site inspections and routine quality audits to ensure service standards are met.
• Perform and document safety inspections, ensuring hazards are identified, corrected, and reported.
• Maintain accurate inventory of supplies, materials, and equipment at assigned locations.
• Track inventory levels, anticipate needs, and submit orders in accordance with approved processes.
• Identify and escalate ordering issues, shortages, or delays that may impact service delivery.
• Ensure equipment is properly maintained, stored, and used safely.
• Reporting & Communication Cadence
• Complete daily operational reporting, including but not limited to:
• Safety incidents or concerns
• Staffing status and coverage gaps
• Inspection results and quality issues
• Inventory levels and ordering challenges
• Customer feedback or service issues
• Prepare and submit a weekly roll-up report summarizing:
• Safety performance
• Staffing and attendance trends
• Inspection scores and quality outcomes
• Materials and inventory status
• Open issues, risks, and corrective actions
• Customer Experience & Professional Standards
• Ensure the customer experience is world-class and consistently reflective of the Pritchard brand.
• Respond promptly and professionally to customer requests, concerns, and special service needs.
• Conduct periodic walk-throughs with customers when appropriate and communicate outcomes to management.
• Maintain a professional presence and reinforce high standards of conduct, appearance, and service.

Qualifications & Experience

• Prior supervisory experience in janitorial or facility services operations required.
• Strong working knowledge of cleaning processes, safety standards, and workforce management.
• Experience with timekeeping systems, inspections, and operational reporting preferred.
• Ability to lead frontline teams with clarity, accountability, and consistency.
• Strong organizational skills with attention to detail and follow-through.
• Effective written and verbal communication skills.
• Physical & Work Requirements
• Ability to walk job sites, perform inspections, and lift/move supplies as required.
• Flexibility to work varied shifts, including nights, weekends, or holidays as needed.

Benefits

• Compensation - $20 an hour
• Paid holidays and vacation time
• Health benefits package
• Ancillary benefits including life insurance, long-term disability, FSA, and dependent care
• 401(k) with company participation

Opportunities for career growth and advancement

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