Janitorial Operations Manager - 3rd Shift

Job Description

The Janitorial Manager at IBS is responsible for the operational and financial success of the company. This is a hands-on position that involves managing large accounts and seeking new project/tag job opportunities.

Responsibilities

• Oversee the night Janitorial operations
• Willing to work weekends (this is a must!)
• Participate in the planning and budgeting process and manage the budget for the region in conjunction with the corporate administrative team
• Schedule daily walks with clients
• Control overhead expenses within the region
• Implement cost reduction and profit enhancing strategies
• Ensure service delivery is consistent with quality objectives and contractual requirements
• Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining a high level of quality
• Maintain customer relations, both current and prospective
• Support business development activities within the region including new account acquisition and customer retention initiatives
• Leverage existing relationships for new business opportunities
• Develop management team for continued professional growth
• Ensure the region follows and adheres to established company policies
• Follow up via phone, email, text messages, etc. within less than 2 hours
• Ensure all hiring, promotions and termination policies are followed
• Ensure job inspections are properly made and deficiencies are corrected
• Ensure timekeeping is completed daily and payroll is submitted on a timely basis
• Maintain in constant contact with the Vice President of the region
• Identify incremental sales opportunities within existing customer base
• Develop professional customer relationships (in person and over the phone)

Knowledge and Skill Requirements

• Minimum of a Bachelor’s’ degree
• Minimum of (3-7) years’ experience in managing a janitorial operation
• Excellent written and verbal communication skills
• Capability to build trust, value others, communicate effectively, collaborate with others, and solve problems creatively
• Technical knowledge of all aspects of janitorial service delivery

Equal Opportunity Employer

IBS is an equal opportunity employer.

Benefits

• 401(k)
• Dental insurance