Janitorial Float Full Time

About the Company

ServiceMaster of Kalamazoo was started in 1953 as one of the earliest franchises in North America. We are proud to have been serving our customers in Kalamazoo, Michigan for over 60 years. We value our staff and look forward to serving you as you serve our customers.

About the Role

Janitorial Float Technician: Provide support to the janitorial division and report directly to the Float Manager and Zone Managers. Coordinate with the float manager to meet the scheduling and cleaning needs of our janitorial clients. Perform all janitorial duties as outlined in the Janitorial Technician and Janitorial Float Technician Job descriptions and perform additional tasks as assigned, including inspecting, training, delivering supplies, doing laundry, and completing warehouse tasks.

Responsibilities

• Attain familiarity with the cleaning specifications and special requirements of janitorial accounts.
• Provide excellent customer service and maintain high-quality cleaning standards.
• Exhibit proficiency, efficiency, and professionalism in all areas of job performance.
• Show respect toward and provide a positive model of performance for janitorial technicians.
• Assist janitorial technicians with helpful training, friendly reminders, active listening, and respectful communications.
• Accomplish organizational goals by accepting ownership for accomplishing tasks and looking for ways to add value to the job and serve the customers.

Requirements

• Office management skills including effective verbal and written communication, analytical thinking, and decision-making.
• Technological and mechanical skills including the ability to learn the use of GPS systems, laptops, iPads, and cleaning equipment.
• Organizational skills including strong time management, the ability to meet deadlines, and adjust to a rapidly changing environment.
• Ability to locate addresses, navigate new buildings, follow cleaning task lists and building security processes, and follow multiple instructions as given by managers.
• A strong ability to observe details from a customer perspective and apply appropriate cleaning techniques.
• Ability to work from 5:00 pm to as late as 3:00 am, including rotational weekend on-call hours with a willingness to adjust nightly schedule to accommodate the needs of the position.
• Ability to handle confidential information appropriately.
• Ability to pass a drug screen, background check, and motor vehicle report.

Qualifications

• Experience in the janitorial service industry.
• Experience with technology and ability to grasp new computer systems and electronic forms of communication.

Physical Requirements

• Exposure to adverse weather conditions, hazardous chemicals, odors, dirt, and dust.
• Frequently lifts, carries, pushes, or otherwise moves objects weighing up to 50 pounds.
• Frequently transitions in and out of vehicles and frequently walks, stands, bends, stoops, and climbs stairs.

Benefits

• Attendance-based wage increases every 3-6 months.
• $5,000 life insurance policy provided for all employees after 30 days of employment.
• Paid time off for full and part-time employees.
• Workplace counselor available for employees and their families.
• $25 weekend on-call bonus.
• Additional benefits for full-time employees may include: life, medical, dental, and health savings account.
• 401K investment after 1 year.
• Positive work atmosphere.