JANITORIAL FACILITIES MANAGER

About the role

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA) and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self‑performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Responsibilities

• Properly allocate work responsibilities among subordinates.
• Supervise and coordinate the work activities of assigned areas (includes common areas, service hallways, food court, etc.).
• Know contract requirements and create schedules to maintain properly skilled staffing levels to satisfy those schedules.
• Approve vacation time, overtime and timecards.
• Train custodians on work‑related equipment.
• Supervise, motivate, discipline, and evaluate staff.
• Counsel and coordinate with customer management representatives on all matters relating to services performed.
• Resolve clients’ concerns and perform inspections for satisfactory job performance.
• Meet periodically with subordinates to review status of various elements of facility services and institute corrective measures for any deficiencies found.
• Monitor supply use inventory.
• Ensure all equipment is in proper working condition.
• Perform any additional duties as required, including providing hands‑on cleaning if required.

Requirements

• Strong organizational and planning skills, responsiveness, attention to detail and excellent follow‑through.
• Ability to work effectively under pressure and manage multiple priorities.
• Demonstrate excellent customer service skills.
• Minimum of five to ten years of recent experience in working supervision of custodial and related employees performing cleaning functions in major facilities.
• General hands‑on knowledge of both routine nightly and daytime facility cleaning and related services.
• Working hours mostly weekdays but may also include evenings and weekends as well as on‑call for emergency situations.
• Facilities Management or equivalent experience preferred.
• Bilingual English/Spanish is a plus.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
• Eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

$55,000 - $60,000

Schedule

Working hours mostly weekdays but may also include evenings and weekends as well as on‑call for emergency situations.