Janitorial Crew Lead

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations.

About the role

The Crew Lead performs site Crew tasks and ensures Crew tasks are fully executed at site. Interact with the client to provide professional and prompt customer service as needed. Provide direction and task coordination for the assigned Crew. Ensure Crew members understand and are knowledgeable of their responsibilities under each policy. The Crew Lead collaborates with the Crew to ensure coordination and successful execution of daily operations and resolves deficiencies in a timely manner. The Crew Lead assists the Supervisor or Zone Manager with new hires and training, ensuring team members have the information and tools to do their jobs effectively; provides clarity and supports team members’ success. May assist Supervisor or Zone Manager with interviews and training. The Crew Lead motivates the crew, interacts regularly with crew members to provide support and clarity, and leads by example.

Responsibilities

• Perform site Crew tasks and ensure Crew tasks are fully executed at site
• Interact with the client to provide professional and prompt customer service as needed
• Provide direction and task coordination for the assigned Crew
• Ensure Crew members understand and are knowledgeable of their responsibilities under each policy
• Collaborate with Crew to ensure coordination and successful execution of daily operations
• Resolve deficiencies in a timely manner
• Assist Supervisor or Zone Manager with new hires and training
• Ensure team members have the information and tools to do their jobs effectively
• Provide clarity and support team members’ success
• May assist Supervisor or Zone Manager with interviews and training
• Motivate the crew; interact regularly with crew members to provide support and clarity
• Lead by example

Requirements

• Experience in janitorial operations and distribution center environment strongly preferred
• 1–3 years in a Lead/Supervisory role
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions
• Customer service oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner

Benefits

• Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video
• 401k enrollment and Company Matching program at one year and 1,000 hours
• Quick Pay – voluntary benefit offered to KBS employees who are paid hourly via direct deposit; provides a way to access a portion of pay prior to the upcoming scheduled pay day
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics

Pay

$18.00 – $19.14 per hour

Schedule

Monday to Sunday, 6:00 am – 11:00 am