Janitorial Crew Lead

About the Company

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

About the Role

The Crew Lead performs site Crew tasks and ensures Crew tasks are fully executed at the site. They interact with the client to provide professional and prompt customer service as needed, provide direction and task coordination for assigned Crew, and ensure Crew members understand and are knowledgeable of their responsibilities under each policy. The Crew Lead collaborates with the Crew to ensure coordination and successful execution of daily operations and resolves deficiencies in a timely manner. They assist the Supervisor or Zone Manager with new hires and training, ensure team members have the information and tools to do their jobs effectively, and provide clarity to support team members' success. The Crew Lead may also assist with interviews and training, motivates the crew, interacts regularly with crew members to provide support and clarity, and leads by example.

Responsibilities

• Perform site Crew tasks and ensure full execution of tasks.
• Interact with clients to provide professional and prompt customer service.
• Provide direction and task coordination for assigned Crew.
• Ensure Crew members understand their responsibilities under company policies.
• Collaborate with Crew to coordinate and execute daily operations.
• Resolve deficiencies in a timely manner.
• Assist Supervisor or Zone Manager with new hires and training.
• Ensure team members have the tools and information needed to perform their jobs effectively.
• Motivate the crew and lead by example.
• Assist with interviews and training as needed.

Requirements

• Experience in janitorial operations and distribution center environment strongly preferred.
• 1-3 years in a Lead/Supervisory role.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required).
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions.
• Customer service-oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner.
• Must download and use the KBSPresence mobile timekeeping software on a personal mobile device to clock in/out for shifts and breaks. Cell phone reimbursement is provided in accordance with applicable local laws.

Pay

Starting pay: $20.86 per hour.

Schedule

Shifts available Monday - Sunday, 5-9 am.

Benefits

• Affordable Limited Medical Insurance (Coterie) including virtual access to US board-certified physicians for consultations, diagnoses, and prescriptions.
• 401k enrollment and Company Matching program after one year and 1,000 hours of service.
• Quick Pay – voluntary benefit allowing hourly employees to access a portion of their pay prior to the scheduled payday.
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics.