Janitorial Account Manager

Summary

The Project Manager is responsible for all maintenance tasks within an account and oversees onsite work. The role may involve supervising a single large account or a geographically dispersed unit, interviewing and hiring crew members, providing training and supervision, and interfacing with customers and tenants to ensure satisfaction. The primary goal is to become a key resource for the customer and the company, prioritizing the customer's best interests in scheduling decisions while achieving quality and profit objectives.

Duties & Responsibilities

• Ensures that the work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for INC employees.
• Orders all cleaning supplies and equipment.
• Maintains security of all tools, equipment and supplies.
• Administers the INC Safety Program at the account.
• Administers INC personnel policies in accordance with the INC Human Resource Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner consistent with industry and safety standards.
• Any other duties as assigned.

Minimum Job Requirements

• College degree in Business Administration is highly desirable, or equivalent work experience leading projects.
• 5+ years of experience managing large janitorial facilities of 300,000 sq ft or more.
• Experience in recruiting, hiring, training, quality‑control management, customer relationship management, task scheduling and budget management.
• Proficient in MS Office programs, time‑keeping software, and other office equipment.
• Ability to pass State and Federal Government background checks.
• Valid driver’s license and personal vehicle for transportation.
• Experience working in an entrepreneurial and rapidly growing environment.
• Full‑time employment type.

Schedule

Monday to Friday, with weekends as needed.