Jamba Crew Member - Part Time
Grand Sierra Resort · Reno, NV · 2 wk ago
ManagementPart-time
Responsibilities
- Promptly welcome all guests and ensure they receive responsive, professional, and gracious service at all times.
- Anticipate guests’ needs and respond appropriately with a sense of urgency to maintain productive working relationships.
- Facilitate payment of guest checks by processing cash, credit cards, room charges, or special billing; take food and beverage orders and input them into the POS system.
- Record all financial data required by accounting and control the issue and return of all guest checks.
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance, and secure bank.
- Prepare food and beverage orders in a clean and timely manner.
- Maintain cleanliness by sweeping floors, wiping counters, emptying trash, and organizing side stations and storage areas.
- Ensure all machines are cleaned properly; set up the go/pick-up area, including filling condiments.
- Maintain clean and sanitary workstations within ServSafe and GSR guidelines, including setting, resetting, and cleaning tables and service counters during and after service periods.
- Take, compile, deliver, and put away warehouse orders.
- Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications.
- Ensure good turnover of products by practicing proper rotation and monitoring product quality and production flow.
- Perform any other duties as assigned within the scope of this position.
Requirements
- Ability to operate a cash register, adding machine/calculator, telephone, and credit card machine to complete guest transactions.
- Able to identify food and beverage items and follow directions and recipes as dictated by management.
- Deal with guests and team members in a tactful and respectful manner.
- Basic reading, writing, math, and task completion skills.
- Skills in compiling, coordination, following instructions, memorization, problem-solving, independent judgment, and decision-making.
- Flexible to work all shifts, including holidays, nights, and weekends as business needs dictate.
- Minimum age of 16 years.
- Previous cashiering or food handling experience preferred, or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Physical Demands
- Constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling, and balancing during shifts.
- Must be able to push/pull up to 50 lbs occasionally.
- Frequent repetitive use of both hands, occasional light and firm/strong grasping motions, and finger dexterity.
- Constant use of vision abilities, including distance, depth perception, field of vision, and color vision.
Work Environment
- Work performed indoors, alone, and frequently with and around others.
- Extended face-to-face and verbal contact with others, including around computer equipment and mechanical devices.
- Moderate noise level; may be exposed to slippery surfaces, fumes/odor, and secondhand smoke.