Jail Diversion Program (JDP) Post Response Clinician

Overview

The JDP Post Response (PR) Clinician will provide a clinically appropriate array of services including outreach, crisis and interim counseling, psychoeducation, care coordination/case management, advocacy, and occasional transportation to individuals and families involved with JDP.

Responsibilities

• Provide program participants with crisis and interim counseling, psychoeducation, care coordination/case management, advocacy, occasional transportation, and other necessary support services.
• Demonstrate cognitive and affective flexibility to effectively meet the unique needs of each participant.
• Deliver care and support in alignment with The Advocates Way and uphold its core values in all interactions.
• Promote a strengths-based, client-driven approach by empowering participants in conflict resolution and informed decision-making.
• Utilize evidence-based practices to complete required assessments, provide risk and interim counseling, and support care coordination.
• Identify appropriate internal and external support services and facilitate supported referrals to community resources as needed.
• Develop, implement, and maintain person-centered treatment plans; meet regularly with assigned participants to monitor, evaluate, and document progress in accordance with program requirements.
• Conduct initial intake meetings and assess participant needs to inform service planning and resource development.
• Facilitate timely referrals to appropriate levels of care or external providers in collaboration with the clinical team.
• Ensure prompt connection to emergency services or crisis intervention resources when required.
• Collaborate with the Post Response Supervisor and designated clinical staff to interpret assessment results, reassess service needs, and identify appropriate community-based supports aligned with participant goals.
• Work with supervisory and program staff to evaluate program effectiveness, identify areas for improvement, and adjust workflows and caseloads as needed.
• Cook up communication with partner agencies and multidisciplinary providers, including clinical staff, probation officers, and other stakeholders.
• Establish and maintain professional, collaborative relationships with internal team members and external partners, including Co-Response and law enforcement agencies when appropriate.
• Accurately document all participant interactions, services, and progress toward treatment goals in accordance with program standards.
• Maintain up-to-date records, including data, notes, and required documentation, using electronic health record systems and other tools; participate in regular case reviews with supervisory staff.
• Complete all documentation, including notes, updates, and assessments, within established timeframes and in accordance with agency, funder, and regulatory requirements.
• Provide transportation to participants when clinically appropriate, approved by supervisory staff, and in accordance with agency transportation policies.
• Maintain appropriate professional boundaries with participants, staff, and community partners.
• Participate actively in supervision, staff meetings, multidisciplinary team meetings, and other relevant forums.
• Complete all required trainings and maintain current certifications.
• Maintain working knowledge of managed care and health insurance systems and share relevant information and resources with staff and providers.
• Remain attentive and engaged throughout scheduled shifts to ensure participant safety and service quality.
• Uphold all principles of The Advocates Way and ensure participants are treated with dignity and respect in accordance with the agency’s Human Rights policy.
• Perform all duties in compliance with agency policies, procedures, and performance standards.

Qualifications

• Master’s degree in social work or in human services or health care related field with at least one year minimum experience working with individuals in a crisis or community-based support setting.
• Ability to develop and maintain satisfactory working relationships with participants and community providers.
• High energy level, superior interpersonal skills and ability to function in team and independent atmospheres.
• Must adhere to all professional ethics.
• Ability to communicate effectively verbally and in writing.
• Must have basic computer skills.
• Ability to read and speak English.
• Commitment to Advocates values and mission.
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Must hold valid driver’s license and access to an operational and insured vehicle.
• Must be able to perform each essential duty satisfactorily.