JA EXPERIENTIAL PROGRAMS MANAGER

Responsibilities

• Facilitate Junior Achievement BizTown and Finance Park simulations, ensuring an engaging, educational, safe, and positive experience for all participants.
• Develop and maintain school and educator partnerships, including recruiting, scheduling, and coordinating program participation.
• Train and support teachers and volunteers through group presentations and one-on-one instruction.
• Manage program operations, including materials, equipment, participant communications, and administrative support tasks.
• Maintain accurate program records and data in national databases and CRM systems (BCRM/D365).
• Provide outstanding customer service and effectively resolve participant, educator, and visitor concerns and conflicts.
• Manage part-time Experiential staff.

Requirements

• BA/BS equivalent with proven experience working with school-aged children (11–18 age range) in an educational setting.
• Excellent verbal and written communication with groups of all sizes and diverse participants.
• Able to work effectively under pressure and meet deadlines in a fast-paced, team environment.
• Strong interpersonal skills and cultural awareness, with a proven ability to build positive relationships with educators, volunteers, students, and community stakeholders.
• Operations or project management and execution skills.
• Proficient with computers and technology, including basic troubleshooting and problem-solving.
• Friendly, enthusiastic, and mission-driven professional who is passionate about advancing Junior Achievement's impact in the Mid-South.
• Able to stand for extended periods, lift up to 30 pounds, and use a personal vehicle for work-related travel.