J1 Intern - F&B Front of House (12 Month J1 Visa Program)

Responsibilities

• Greet guests warmly and professionally, using names when known.
• Escort guests to tables and present menus with elegance.
• Provide detailed menu knowledge, including ingredients, preparation methods, and pairings suggestions.
• Take orders accurately and ensure timely delivery of food and beverages.
• Handle special requests, dietary restrictions, and cultural preferences with discretion.
• Recommend and serve wines, cocktails, and specialty beverages.
• Craft drinks to exacting standards and offer pairing advice.
• Maintain knowledge of wine lists, vintages, and spirits.
• Suggest enhancements (e.g., wine pairings, chef specials) to elevate the guest experience.
• Personalize service based on guest preferences and previous visits.
• Recognize VIPs and repeat guests, tailoring service accordingly.
• Ensure tables, linens, glassware, and silverware are spotless and elegantly arranged.
• Maintain cleanliness and ambiance in dining areas throughout service.
• Reset tables promptly and discreetly between seatings.
• Use POS systems to input orders and process payments accurately.
• Cookordination with kitchen and back-of-house teams to ensure smooth service flow.
• Monitor inventory of service items and report shortages.

Qualifications

• Minimum age requirement of 18 years.
• Must have and maintain current Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Able to work in a fast-paced environment and multi-task.
• Able to work flexible shifts including nights, weekends, and holidays.