J.P. Morgan Wealth Management - Manager, Agility Lead

About the role

Join our dynamic Wealth Management team to advance agile methodologies and foster innovation. Grow your career by leveraging your skills in collaboration and high-quality solution delivery. Experience the benefits of working in a supportive environment that values continuous improvement and professional mobility.

As an Agility Manager Lead in JP Morgan Wealth Management, you will champion the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, you will provide expert guidance, mentorship, and support to foster a culture of collaboration, innovation, and high performance. You will work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function.

Responsibilities

• Lead and coach teams to adopt and implement agile methodologies, promote open communication and engagement among team members, and ensure continuous improvement and alignment with organizational goals.
• Use enterprise-authorized AI capabilities within the work environment to accelerate delivery insights and operational planning (e.g., synthesizing metrics and impediments into actions), validating outputs and handling data according to sensitivity requirements.
• Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership.
• Develop and implement short to mid-term operational and transformation plans, prioritize tasks, and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions.
• Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline.
• Manage, coach, and guide a team of 4 agility leads.
• Promote and standardize reuse-first, AI-assisted continuous improvement practices across teams (e.g., standardizing templates and lessons learned), ensuring human review and alignment to delivery standards.

Requirements

• 7+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support agile coaching and delivery workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted insights and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams.
• Advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context.

Preferred Qualifications

• Fluent experience with JIRA, JIRA Align, and Confluence.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Pay

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.