IV&V Analyst - Readiness Assessment & ITIL

About the role

xScion is seeking an IV&V Analyst to support an IV&V engagement with one of our clients. The role involves executing detailed readiness assessments across technology, operations, and governance domains, focusing on evidence-based analysis, documentation review, and practical recommendations.

Responsibilities

• Execute detailed assessments of system and operational readiness under the direction of the IV&V Lead
• Review and analyze documentation related to architecture, test plans and results, defect logs, deployment plans, runbooks, SOPs, DR/BCP plans, and service/support procedures
• Audit the design and maturity of ITIL-aligned processes, including incident, problem, change, and release management, and how they are practiced in day-to-day operations
• Evaluate monitoring and alerting capabilities, incident response workflows, on-call structures, and escalation paths for production events
• Participate in interviews and workshops with technical, operations, security, and business stakeholders; capture and validate notes and observations
• Support the review of performance and load testing approach and results, including test coverage for peak volumes and major events or cutovers
• Contribute to analysis of data and reporting readiness (e.g., data warehouse, dashboards, regulatory and operational reporting) and test-data management
• Document findings, risks, and gaps in a structured way, including supporting evidence and practical, prioritized recommendations
• Assist in preparing weekly status reports, interim assessment summaries, and executive-level briefing materials
• Help refine and apply measurable go-live readiness criteria and track progress against them throughout the engagement

Requirements

• US Citizenship Required
• Bachelor's degree in Computer Science, Information Systems, Business IT Management or equivalent practical experience
• 3–7 years of experience in IT consulting, IV&V, QA, operations, or related assurance roles supporting enterprise systems
• Solid understanding of ITIL-based service management, particularly incident, problem, change, release, and configuration management
• Experience reviewing and working with operational documentation (runbooks, SOPs, DR/BCP, incident reports) and translating it into maturity and readiness assessments
• Familiarity with enterprise testing practices (functional, integration, performance/load), defect management, and environment management
• Strong analytical and writing skills; able to create clear, evidence-based findings and recommendations for both technical and non-technical stakeholders
• Comfortable conducting stakeholder interviews, documenting observations, and following up on open questions and evidence gaps

Qualifications

• Desired: experience with public sector or regulated industries; relevant certifications (PMP, PgMP, ITIL, CISA, or similar)

Benefits

• Medical, dental, 401(k) match
• Flexible spending and more
• Up to 27 days off a year (including your birthday!)
• Remote work opportunities
• Parenthood leave
• Wellness benefits
• Many other things that inspire balance and flexibility

Why xScion?

• Affirmative action employer
• Women-owned organization
• Inclusive and diverse culture
• Commitment to continuous development
• Opportunity to make an impact
• Great benefits package