ITOT Infrastructure Engineer

Key Responsibilities

• Manage ITOT Infrastructure for Manufacturing System Platforms including IMS, MES , DCS, SCADA and other Control Systems.
• Site ITOT Infrastructure Support Coordinator with Global Infrastructure solutions at site (e.g. support of Active Directory and firewall policies to allow proper access and communication).
• Lead and/or provide support for the evaluation, installation, and maintenance of Manufacturing infrastructure including installation and upgrade of control systems hardware, software, control networks, user administration, database administration, security, system monitoring, backup and recovery of Microsoft Windows Server Operating Systems and SQL Databases.
• Implement Robust Disaster Recovery Solutions.
• Lead and/or support implementation of ITOT infrastructure standards and best practices across all Site ITOT and Process Automation platforms, working with other process automation engineers, IT and OT professionals.
• Support commissioning and startup activity of new process control systems and manufacturing systems (Syncade (will be replaced with PharmaSuite) , DeltaV, OSI PI historian, etc).
• Be the go to Infrastructure expert at the site who bridges the gap between Automation and underlying Storage Compute and Network infrastructure.
• Execute control system virtualization administration, user administration, system monitoring, capacity planning, design, installation, configuration, and upgrade of platform.
• Execute computer system validation and control system lifecycle management.
• Support the integration of Edge Computing and IIoT gateways to facilitate real-time data flow to the OSI PI Historian and cloud-based analytics.
• Partner with the Cyber Security Engineer to implement Zero Trust architectures and robust security measures.
• Support data backup, recovery management, and disaster recovery plans and exercise on manufacturing infrastructure.
• Triage, troubleshoot, and resolve ServiceNow Trouble Ticket Incident, Requests, and Problems associated with manufacturing infrastructure.

Requirements

• Bachelor's degree in Engineering, Computer Science, or equivalent experience.
• A minimum of 7 years systems engineer experience involved in the design, implementation, and/or support of automation systems, preferably in a regulated (Pharmaceutical) industry.
• Strong understanding and experience working with OT Manufacturing Infrastructure, security management, Automation Control Systems, and data backup technologies.
• Experience working in a change control environment, computer systems validation, and Good Manufacturing Practice (GMP) documentation.
• Experience with various Operating Systems, Storage, Backup, Application and Infrastructure Monitoring, Virtualization, LAN/WAN, Firewalls, RDBMS, Client-server and terminal virtualization as a System Administrator.
• Advanced expertise in VMware or Nutanix for managing virtualized control system workloads.
• Experience with Composable Infrastructure, Next Gen Antivirus EDR/XDR technologies, and Composable Infrastructure.
• Experience with High Availability (HA) Failover Clustering and Redundancy.
• Experience with Microsoft SQL Server installation, troubleshooting, and tuning.
• Experience with Microsoft Active Directory and group policy configuration.
• Familiarity with Orchestration tools like Terraform, Ansible or puppet for automated infrastructure provisioning is a plus.