ITM Teller ( Part-Time)

Responsibilities

• Mets or exceeds sales and service goals.
• Receives, inspects, and verifies cash and negotiable instruments for deposit, accepts loan payments and performs a variety of other functions as directed and in accordance with established policies and procedures.
• Enhances the member’s experience by providing exceptional, professional and consistent service using ITM technology.
• Projects a professional and friendly image at all times.
• Fulfills security, member identification, and fraud prevention policies, procedures and practices.
• Provides consistently high quality member service; adds value to members by recognizing opportunities where our products and services may be beneficial and referring them to other departments and employees when appropriate.
• Maintains willingness and flexibility to work in shifts to accommodate the extended operating hours and business needs of the Teller Center.
• Takes initiative for personal career development and seeks opportunities to learn new skills.
• Performs other duties as assigned by Teller Center management.

Qualifications

• Education up to the equivalent of a four-year high school education.
• Previous teller, retail, and/or customer service experience.
• Bi-lingual abilities (English/Spanish) are highly desirable.
• Strong member service skills to include telephone and video skills, well-organized and attentive to detail.
• Ability to speak effectively with excellent Telephone/Video etiquette.
• Critical thinking and problem solving acumen.
• Ability to work in a fast paced team environment.
• Knowledge of BayPort Credit Union’s products and services, and ITM Teller Center guidelines.
• Competent computer skills including Microsoft Office.
• Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Communication, Diversity, Innovation, It’s On Me, and One Team.