ITJ-1040 - Application Engineer

Job Description

As a Applications Engineer, you will work closely with our clients remotely and on their sites to support the SiteSense® suite of products on web and mobile applications. For a construction project, Application Engineers work in collaboration with our client’s senior engineering team to resolve issues in a timely fashion and maintain maximum customer satisfaction second to none.

• Create project plans and execute accordingly, including tasks such as hardware assembly, configuration, database automation, installation, commissioning, testing, training, and ongoing system monitoring and support.
• On-going user training, support documentation, developing custom reports/dashboards, and identifying, analyzing, and repairing product issues and testing solutions once a SiteSense® solution has been commissioned and deployed to a project site.
• Aid in product innovation by configuring and testing new emerging technologies and developing interfaces and applications for new hardware.
• Work closely with our clients and users to discover use cases and recommend new products and services that will help improve their daily operations and help meet their project goals.
• Be an expert in a variety of construction and industrial operations concepts, practices, and processes, relying on experience and judgment to plan and accomplish goals.
• Show creativity, leadership, and teamwork to achieve objectives.

Requirements

Required skills and qualifications include:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 2 years of experience in software development, preferably in a construction or industrial environment.
• Strong understanding of web and mobile application development, including front-end and back-end technologies.
• Experience with database automation and system integration.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and other relevant software tools.