Item Entry Technician - Specialty Pharmacy

About the role

Under the direction of the Pharmacy Supervisor, this position facilitates all aspects of front-end prescription processing including prescription intake, order setup, and RX setup. The role will also assist with claims adjudication, prior authorization management, and other responsibilities as necessary.

Shift

Monday to Friday 9:30am to 6pm

Essential Duties & Responsibilities

• Primary function is to perform RX Setup/RX Entry functions
• Assists the intake process primarily through management of the inbound fax queue and the ePrescription manager
• Facilitates proper establishment of the patient profile including demographics, insurance, clinical elements, diagnosis and more
• Affords assistance with the adjudication of new and refill prescriptions by managing the Claims to Adjudicate queues
• Affords assistance with resolutions involving rejected claims
• Affords assistance in managing the prior authorization process to include, but not limited to, initiating prior authorization requests, working with providers to correctly submit prior authorization requests, following up on status of pending prior authorization requests and more
• Affords assistance in the renewal of prescriptions
• Affords assistance in managing the processing time of new patient referrals and new prescription orders
• Performs routine, professional pharmacy functions
• Respects and maintains confidentiality guidelines of HIPAA
• Follows and aids in enforcement of all company policies and procedures
• Responsible for other duties as assigned

Education and Experience

• Certified and Registered Pharmacy Technician, (Colorado) in good standing required
• High School Diploma or equivalent
• Registered with the State of Florida (Florida techs only) in good standing required, certification preferred
• One year minimum of pharmacy experience

Knowledge, Skills, and Abilities

• Ability to type 25 words per minute
• Ability to enter 30 prescriptions per hour
• Attention to detail
• Ability to handle multiple activities or interruptions at once
• Ability to communicate effectively, patiently and courteously
• Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management
• Works independently with little supervision and meets daily deadlines
• Ability to perform repetitious work accurately

Work Environment / Physical Demands

• This position is in a typical office environment which requires prolonged sitting in front of a computer
• Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment
• May have occasional high stress when dealing with customers/clients
• Some travel may be required

EEO Statement

WellDyne and HealthDyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.