IT Technical Design Analyst

About the role

The IT Technical Design Analyst plays a crucial role in advancing Broadway Bank's strategic, operational, and customer-experience objectives. This position bridges the gap between business needs and technical delivery, ensuring that technology initiatives align with regulatory requirements, operational realities, and long-term architecture standards.

Responsibilities

• Researches, evaluates, and maintains a pipeline of emerging technologies that can provide competitive advantage, operational efficiency, or enhanced customer and employee experiences.
• Pairs with line-of-business teams and IT Business Analysts to understand business challenges, document requirements, and translate needs into technical solution designs.
• Develops technical design documentation, including system architectures, configuration models, data flows, and integration points.
• Collaborates with internal IT teams and external vendors to influence solution direction, product capabilities, and implementation approaches.
• Develops technology roadmaps outlining how and when new solutions will be deployed within the enterprise architecture.
• Prepares business cases and technical assessments outlining solution benefits, risks, dependencies, and estimated costs.
• Designs, executes, and evaluates pilots and prototypes to validate new technologies prior to production deployment.
• Supports development and implementation activities, ensuring quality delivery, adherence to design standards, and effective handoffs to operational support teams.
• Performs application system administration, configuration, upgrades, and maintenance for assigned systems, including core banking and imaging/workflow platforms.
• Maintains and updates technical documentation, standards, and operating procedures as systems evolve.
• Provides backup support for other application specialists and collaborates with infrastructure, security, and vendor teams as needed.
• Participates in on-call rotations to support system availability and incident response.
• Evaluates the enterprise impact of proposed technology changes across multiple business units.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or another technology-focused discipline required.
• 2–4 years of experience in IT project delivery processes, solution design, or application support within an enterprise environment.
• Demonstrated experience working with core IT systems, enterprise applications, and supporting infrastructure.
• Hands-on exposure to technology implementation lifecycles, including requirements gathering, design, testing, deployment, and support.

Qualifications

• Strong analytical mindset with the ability to decompose complex problems into practical technology solutions.
• Demonstrated problem-solving aptitude with a structured, data-driven approach.
• Knowledge of core IT systems, enterprise applications, and supporting infrastructure components.
• Ability to research, evaluate, and apply emerging and disruptive technologies in a regulated environment.
• Demonstrated creativity and flexibility, in developing and transforming enterprise solutions.
• Ability to capture, document, and prioritize business and technical requirements effectively.
• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Business acumen with the ability to interpret organizational strategies into technology priorities and design decisions.
• Strong collaboration skills with the ability to build effective relationships across IT, vendors, and business partners.

Skills

• Strong analytical mindset with the ability to decompose complex problems into practical technology solutions.
• Demonstrated problem-solving aptitude with a structured, data-driven approach.
• Knowledge of core IT systems, enterprise applications, and supporting infrastructure components.
• Ability to research, evaluate, and apply emerging and disruptive technologies in a regulated environment.
• Demonstrated creativity and flexibility, in developing and transforming enterprise solutions.
• Ability to capture, document, and prioritize business and technical requirements effectively.
• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Business acumen with the ability to interpret organizational strategies into technology priorities and design decisions.
• Strong collaboration skills with the ability to build effective relationships across IT, vendors, and business partners.

Benefits

At Broadway Bank, we offer a range of benefits to support your overall health and well-being, including career development and mentorship programs, generous paid time off, retirement matching, tuition reimbursement, and more. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.

Pay

Compensation details are confidential and will be shared upon successful completion of the interview process.

Schedule

This role operates Monday through Friday from 8:00 AM to 5:00 PM.