IT Systems Engineer

TerraPower · Bellevue, WA · 2 mo ago

On-siteInformation Technology$118k–$177k/yrFull-time

Maintain and operate a medium-sized private data center, including rack management, cabling, and capacity planning
Support and manage multiple local MDF (Main Distribution Frame) and IDF (Intermediate Distribution Frame) spaces across company locations (9 in Puget Sound region)
Perform regular site walkthroughs and inspections to ensure physical infrastructure integrity
Cook up with facilities and site management teams on space, power, and cooling requirements
Manage UPS systems and PDUs (Power Distribution Units) across the data center and MDF/IDF locations
Monitor UPS health, battery status, load levels, and runtime; coordinate battery replacements and preventive maintenance
Respond to power alarms, perform load balancing, and support planned maintenance windows involving power systems
Maintain documentation of power circuits, load maps, and single-line diagrams
Monitor data center and MDF/IDF environmental conditions including temperature, humidity, and airflow
Respond to environmental alerts and escalate to facilities or management as appropriate

Deploy, configure, and maintain VMware vSphere/ESXi environments including vCenter management
Manage physical server hardware lifecycle: procurement support, racking, cabling, firmware updates, and decommissioning
Monitor host performance, resource utilization, and capacity; proactively address bottlenecks
Trouble shoot hardware failures including CPUs, memory, storage controllers, NICs, and drive arrays
Coordinate with vendors (Primarily HPE) on hardware support and RMA processes

Administer SAN, NAS, local storage solutions and cloud archives; manage volumes, datastores, and provisioning
Monitor storage health, performance, capacity and plan and execute expansions as needed
Manage storage replication and snapshots in coordination with retention policy and backup strategy

Partner closely with the networking team on rack and cabling coordination, infrastructure changes, and joint projects
Support change management processes including maintenance windows, change tickets, and post-implementation reviews
Contribute to IT documentation including runbooks, asset inventories, and infrastructure diagrams
Participate in on-call rotation for after-hours infrastructure emergencies

Administer enterprise backup solutions for servers, VMs and Microsoft Office365/Azure assets
Schedule, monitor, and validate backup jobs; ensure recovery objectives (RTO/RPO) are consistently met
Perform and document restore tests on a regular cadence per policy

Bachelor of Science or Bachelor of Arts degree, or equivalent work experience
6+ years of hands-on experience in a data center or enterprise infrastructure role
Proficiency with VMware vSphere/ESXi and vCenter administration
Experience managing physical server hardware from major vendors (HPE preferred)
Working knowledge of SAN/NAS storage platforms and concepts (iSCSI, NFS, FC)
Experience administering enterprise backup solutions and validating recovery procedures
Hands-on experience with APC UPS systems or similar enterprise UPS platforms
Familiarity with PDU management and power capacity planning
Comfort working in data center environments including structured cabling, rack management, and physical hardware installation
Strong troubleshooting skills with an ability to diagnose and resolve complex hardware and infrastructure issues
Ability to lift and rack equipment up to 50 lbs. and work in physically demanding data center environment.
Ability to diagnose and resolve complex technical issues quickly, while leveraging IT change management processes

VMware VCP (vSphere) certification or equivalent experience
APC/Schneider Electric product certifications or formal training
Experience with environmental monitoring tools (Sunbird, or similar)
Exposure to DCIM (Data Center Infrastructure Management) tools
Familiarity with ITIL practices and formal change management processes
Experience in a multi-site or campus environment
Scripting or automation skills (Ansible, PowerShell, Bash) for infrastructure tasks

Excellent communication skills with the ability to explain technical concepts to non-technical users
Exceptional organizational skills and attention to detail
Proven ability to manage multiple priorities in a fast-paced environment
Experience partnering cross-functionally with networking, application and cloud technical teams
Customer service orientation with a problem-solving mindset

Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
Repetitive work: Prolonged
Special Senses: Visual and audio focused work
Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
Travel required 0-10%

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