IT Systems Engineer

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift—it’s a chance for driven professionals to grow, learn, and make a real difference.

About the role

The IT Systems Engineer is responsible for the administration, support, and continuous improvement of enterprise infrastructure across identity services, virtualization, storage, backup and recovery, monitoring, and end-user computing environments. This role ensures operational stability, security, and compliance of all infrastructure platforms while supporting strategic transformation initiatives aligned with organizational and regulatory requirements.

Responsibilities

• Administers and maintains core infrastructure, including Active Directory, GPOs, DNS/DHCP, PKI, and MFA (DUO).
• Manages virtualization and end-user environments (VMware, Citrix VDI, RDS) and supports on-prem Exchange.
• Administers Windows Server environments, SAN storage, and file services (DFS), ensuring performance and availability.
• Manages backup and disaster recovery solutions (Veeam, Zerto; Avamar/Data Domain a plus), including testing and failover readiness.
• Monitors systems and executes patch management across servers and endpoints (SolarWinds, BigFix a plus).
• Ensures technology lifecycle compliance, asset tracking (CMDB), and alignment with enterprise standards.
• Supports security and risk initiatives, including audits, RCSA, and infrastructure hardening.
• Administers development and test environments and supports deployment and validation activities.
• Leads and supports infrastructure modernization, platform migrations, and decommissioning efforts.
• Enhances disaster recovery, resilience, and security through ongoing improvements.
• Other duties as assigned or requested by immediate supervisor.

Requirements

• Bachelor’s Degree in a related field or equivalent demonstrated through a combination of work experience, training, military service, or education.
• 5+ years of successful experience in building technology infrastructure and operational environments.
• 5+ years of project planning and management experience.
• Ability to effectively and confidently communicate complex concepts—both in speaking and writing—with team members and all levels of technical and non-technical stakeholders.
• Ability to create diagrams, policies, procedures, presentations, etc., as needed for day-to-day management, as well as read blueprints/schematics for planning/issue remediation.
• Familiarity with industry change management best practices.
• Highly self-motivated and self-directed with excellent problem-solving, analytical, critical thinking, and communication skills.
• Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability.
• Ability to think analytically and independently, providing thought leadership to introduce incremental and evolutionary change.
• Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem-solving.
• Well-rounded and advanced knowledge and skills across networks, servers, databases, cloud services, security, and other related disciplines.
• Knowledge of systems architectures and information security practices.
• Ability to work under high-pressure situations calmly and make sound decisions consistent with essential job functions.
• Ability to work in a rapidly changing environment and be comfortable with ambiguity.
• Clear leadership and capability to make fact-based decisions when required, ensuring stakeholder alignment and clear communications.

Nice to have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Pay

The base pay range for this position is $86,250.00 – $150,000.00 USD annually. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure, certifications, and location.

Benefits

Santander offers a competitive rewards package that reflects the impact you create and the value you deliver. Benefits are designed to support you, your family, and your well-being, now and into the future. For more details, visit Santander Benefits - 2026 Santander OnGoing/NH eGuide.