IT Systems Engineer

About the role

Provides foundational support and maintenance for IT systems infrastructure, assisting in installation, set up, configuration, monitoring and maintenance tasks. Works to ensure stable and secure operations across on-premises and cloud environments, troubleshoot basic issues, and document configurations to meet business requirements in accordance with IT architecture policies and standards.

Responsibilities

• Develops and implements small-scale automation solutions with guidance from senior engineers to improve efficiency, consistency, and accuracy of day-to-day operations across infrastructure environments.
• Assists in documenting basic system configurations, installation steps, and operational procedures, infrastructure architectures, system requirements, functional specifications and technical procedures for servers, storage, networks, and cloud environments.
• Assists in installing, configuring, testing and maintaining hardware, software, and infrastructure components.
• Follows established procedures to identify basic performance issues and escalate as needed to senior engineers.
• Supports troubleshooting, monitoring system performance, system security and resolution of basic infrastructure issues to ensure minimal disruption to system operations.
• Follows established procedures to perform system backups, basic security checks, and recovery tests.
• Assists in maintaining compliance with organizational policies and learns foundational practices for system protection and data integrity.
• Learns and applies basic scripting techniques to automate simple, repetitive operational tasks.
• Monitors system performance and resource utilization using predefined tools and procedures.
• Assists in the analysis and evaluation of system and platform performance to ensure applications operate effectively within the infrastructure.
• Coordinates with internal teams during implementation or troubleshooting activities to ensure smooth day-to-day operations.

Competencies

• Security & Compliance Principles — Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations—balancing protection, efficiency, and cost.
• Programming Principles — Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable.
• Data Principles — Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance—enabling trusted, scalable, cost-conscious data use.
• Modern Development Practices — Applies modern engineering practices and tools—such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code—to accelerate delivery, improve quality, and reduce risk across the SDLC.
• Solution Design — Translates business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms.
• System Architecture — Creates and evolves architecture system blueprints developing reusable patterns and roadmaps to ensure scalability, resilience, security, and long-term efficiency.
• Demonstrating Mastery — Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs.
• Strategic and Innovative Thinking — Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation.
• Technical Passion & Drive — Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance.
• Driving Effective Outcomes — Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results.
• Engaging with Impact — Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes.
• Values Differences — Recognizes the value that different perspectives and cultures bring to an organization.
• Ensuring Customer Success — Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust.

Qualifications

• College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required.
• Minimal relevant work experience required. 1-3 years of experience.
• Strong programming/scripting skills (e.g., Python, PowerShell or similar).
• Understanding of system design and architecture.
• AI preferred.
• Experience with cloud platforms (nice to have).
• Problem-solving and analytical skills.

Pay & schedule

• Salary range: $58,400 – $87,600
• Job type: Entry Level Full-Time
• Work location: On-site with Flexibility
• Start date: At the earliest
• Relocation package available