IT Systems & Automation Engineer
About Us
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits. We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.
Position Summary
Virtuous is hiring an IT Systems & Automation Engineer to help build and scale the internal systems that power a distributed, cloud-first organization. This role combines Enterprise IT, automation engineering, AI enablement, and security operations to improve how the business operates, scales, and adopts AI-enabled workflows across the organization. We believe IT should function as an engineering discipline focused on scalability, automation, security, and organizational enablement, not simply reactive support. This role is ideal for someone who enjoys improving systems, reducing operational friction, and helping teams move faster through thoughtful technology, automation, and AI-enabled workflows.
Responsibilities
Automation & Systems Engineering
- Design and implement automation across onboarding, endpoint management, SaaS administration, and internal workflows.
- Leverage APIs, scripting, orchestration platforms, and AI-assisted tooling to reduce manual operational work and help drive AI-enabled productivity across the organization.
- Continuously improve system reliability, automation coverage, and operational efficiency.
Enterprise IT & Identity Operations
- Administer endpoint management platforms across macOS and Windows environments.
- Manage core enterprise SaaS platforms, identity systems, RBAC models, and secure access workflows.
- Design scalable remote-first IT operations that support a highly distributed workforce.
- Maintain standardized configurations, documentation, and lifecycle management practices.
Security & Compliance Enablement
- Partner with Security leadership to maintain strong endpoint posture, vulnerability remediation, and secure-by-default configurations.
- Support compliance initiatives across SOC 2, HIPAA, PCI DSS, ISO 27001, and related frameworks.
- Maintain audit-ready inventories, access controls, and operational documentation.
- Participate in incident response, remediation, and operational security efforts.
Cross-Functional Enablement
- Partner with teams across Engineering, Operations, Sales, Marketing, and Customer Success to improve internal workflows and business operations.
- Lead rollout and adoption of new systems, automations, and internal tooling.
- Communicate clearly during incidents, migrations, and operational changes.
- Possibly partner with teams across the organization to identify, evaluate, and operationalize AI-enabled workflows and productivity improvements where appropriate.
- Act as a force multiplier by improving how work gets done across the organization.
Qualifications
- 5+ years of experience in IT, Systems Administration, IT Operations, or similar roles within a cloud-first organization.
- Strong generalist experience across endpoint management, SaaS operations, identity and access management, operational security, and distributed workforce enablement.
- Demonstrated success designing and implementing automation that materially reduces manual operational work and improves organizational efficiency.
- Hands-on experience managing and integrating platforms such as Google Workspace, Slack, Zoom, Entra ID / SSO platforms, MDM solutions, ITSM tooling, and asset management systems.
- Experience with workflow automation, orchestration, scripting, APIs, or integration tooling (e.g., N8N, PowerShell, Bash, Python, REST APIs, Zapier, Workato, Make, or similar platforms).
- Experience leveraging AI-assisted tooling and workflows to improve automation, operational efficiency, internal enablement, documentation, or organizational productivity.
- Familiarity with modern security and compliance tooling including EDR, vulnerability management, endpoint compliance, conditional access, identity governance, and operational controls supporting frameworks such as SOC 2, HIPAA, PCI DSS, ISO 27001, or GDPR.
- Strong troubleshooting, communication, and problem-solving skills across endpoints, SaaS systems, enterprise workflows, and cross-functional environments.