IT Systems Analyst / Infrastructure Administrator

Key Responsibilities

• Manage and maintain enterprise IT infrastructure, including servers, storage systems, backups, and email services.
• Administer Active Directory and related Microsoft technologies.
• Monitor system performance, availability, security, and operational health.
• Apply patches, updates, and system enhancements to maintain reliability and security.
• Troubleshoot infrastructure issues and coordinate recovery efforts during outages or incidents.
• Affiliate with disaster recovery planning and backup management.
• Maintain documentation for systems, procedures, and configurations.
• Support Windows, Linux, and end-user environments.
• Manage infrastructure-related projects and technical initiatives.
• Collaborate with leadership and stakeholders on strategic technology initiatives.

Qualifications

• Required: Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Required: 3–5+ years of experience supporting enterprise IT infrastructure.
• Required: Experience with Windows Server administration.
• Required: Active Directory administration experience.
• Required: Strong knowledge of networking concepts and systems administration.
• Required: Excellent troubleshooting, documentation, and problem-solving skills.
• PREFERRED: Linux administration experience.
• PREFERRED: Experience with virtualization technologies.
• PREFERRED: Backup and disaster recovery experience.
• PREFERRED: Security and compliance framework knowledge (CIS, NIST).
• PREFERRED: Higher education or ERP experience, including Ellucian Banner.
• PREFERRED: Microsoft, CompTIA, VMware, or security certifications.