IT Systems Analyst

Required Qualifications

Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.

Experience Requirements

Minimum of two years of full‑time equivalent experience.

Special Certifications and Licenses

• Valid driver’s license with a driving record in compliance with City Driving Standards.
• For Information Technology positions, must meet requirements specified in the Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).

Special Requirements

Employees may be expected to work hours in excess of their normally scheduled hours in response to short‑term department needs and/or City‑wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

• Two (2) or more years of technical experience supporting PeopleSoft Financials or other enterprise ERP systems.
• Experience troubleshooting applications, system, user access, workflow, or integration issues.
• Experience gathering business requirements and working with users to identify and implement system solutions.
• Experience writing, troubleshooting, and analyzing SQL queries.
• Experience with reporting tools such as PeopleSoft Query, SSRS, or similar reporting solutions.
• Experience participating in system upgrades, patches, testing, implementations, or application enhancement projects.
• Experience creating technical documentation, procedures, and support materials.
• Knowledge of financial business processes such as Accounts Payable, General Ledger, Purchasing, Budgeting, or Asset Management.
• Excellent customer service, communication, and collaboration skills with both technical and non‑technical stakeholders.
• Local government experience supporting enterprise financial systems (preferred).