IT Systems Administrator

Responsibilities

• Aid in the administration of Google Workspace, Okta, Checkpoint, CrowdStrike, Jamf, and other cloud-based services.
• Support the deployment and management of SSO services, machine management software, and various other IT projects.
• Participate in the onboarding and offboarding process of staff, including setting up and decommissioning user accounts and workstation equipment.
• Assist in workstation management, including hardware and software installation, maintenance, and troubleshooting.
• Support security administration tasks and assist in security audits to ensure the confidentiality, integrity, and availability of our IT systems.
• Create and maintain formal documentation for both internal use and for end users.

Qualifications

• Associate's degree in Computer Science, IT, or a related field.
• Minimum 3-5 years experience in system administration, or a similar role.
• Knowledge of Google Workspace, Atlassian, Slack, Dropbox, and similar corporate IT tools.
• Experience managing endpoint security, MDM, and access control solutions.
• Familiarity with identity and access management (IAM) best practices.
• Proficiency in troubleshooting Windows, macOS, and mobile devices.
• Understanding of networking concepts (DNS, VPN, firewalls).
• Experience with Incident Response, Business Continuity, and Disaster Recovery.
• Experience with scripting and automation (PowerShell, Bash, Python) is a plus.
• Familiarity with cloud computing services (AWS, GCP) is a plus.
• Excellent problem-solving and multitasking skills.
• Communicate effectively across all levels of the organization.

Preferred Experience

• Experience with compliance, privacy, and security frameworks (SOC2, ISO 27001, GDPR) is preferred.
• Experience with Jamf and Intune is preferred.
• Experience with Google Workspace is preferred.
• Experience with supporting a hybrid workforce is preferred.