IT System and Security Administrator / Team Lead

About the role

Are you looking to play a critical role in improving people’s lives and positively changing the drug testing of tomorrow? At Forensic Fluids Laboratories Inc., we provide fast, accurate drug testing results using the best technology available, done by professionally trained team members and backed by expert testimony. This position is ONSITE in Kalamazoo, MI.

Responsibilities

• Administer FFL's information technology systems and support reliable day-to-day operations.
• Lead, develop, and manage IT team performance, including employee reviews, hiring decisions, and corrective action when needed.
• Oversee network, LIMS, portal, and server administration.
• Manage storage, backup administration, and disaster recovery processes.
• Ensure HIPAA security, privacy, and compliance requirements are maintained.
• Maintain secure administration of email, phone, and VPN systems.
• Manage vendor relationships and technology service providers.

Impact

• You lead by example.
• You will improve our relationships, effectiveness, and retention of our customers and Team.
• You build a positive IT brand for FFL as we expand our markets.
• You will create a culture of success, high performance and happiness.

Qualifications

• Bachelor's degree.
• Ten (10) years or more of IT Systems, Operations, and Security Administration.
• Five (5) years of team leadership experience.
• Previous experience in a laboratory environment is preferred.
• Ability to work independently, manage time effectively, and exercise good judgment and initiative.
• Excellent interpersonal and organizational skills.
• Ability to proactively solve problems, plan and coordinate projects, multitask and prioritize, and accurately proofread materials and communications.
• Willingness to learn what each Department at FFL does to support the company.

Skills

• Firewall, VPN, and Network Management
• Data Archiving and Protection
• Email Security and Microsoft 365
• Backup and Disaster Recovery
• Active Directory
• SQL DB – Oracle and MS SQL
• Phone System (3CX) experience
• Storage Area Network
• Software and Vendor Management
• Virtualization
• Security Audits
• Website Certificate Management
• HIPAA and Security Best Practices
• Helpdesk and End User Support
• Emergency After-hours Support

Benefits

Forensic Fluids Laboratories is committed to supporting our team members with a complete benefit package including 401(k) and more.

This response is AI-generated, for reference only.