IT SYSTEM ADMINISTRATOR II

About the role

We are seeking a motivated and qualified IT System Administrator II to join our team in Roanoke, VA. This onsite position requires regular in‑person attendance at our office. The role ensures availability, performance, and security across on‑premises and cloud‑based environments, executes system enhancements, supports operational stability, and contributes to modernization and optimization initiatives.

Responsibilities

• Ensures availability, performance, and security across on‑premises and cloud‑based environments.
• Executes system enhancements, supports operational stability, and contributes to modernization and optimization initiatives with minimal supervision.
• Administers assigned enterprise infrastructure systems and platforms.
• Maintains system performance, reliability, and security through proactive monitoring and troubleshooting.
• Implements system updates, upgrades, configuration changes, and enhancements in accordance with established change management processes.
• Manages user account provisioning, access controls, and system configurations.
• Supports system integrations and cross‑functional technical initiatives.
• Performs root cause analysis and develops corrective action plans for recurring issues.
• Develops and maintains technical documentation, standards, and procedures.
• Provides guidance and technical support to junior team members as appropriate.
• Participates in on‑call rotation and supports after‑hours coverage as required.

Requirements

• High school diploma (required).
• Minimum of 2 years of related technical experience (required).
• Relevant technical certifications (preferred).
• Strong analytical and troubleshooting skills.
• Ability to work independently on assigned systems.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Pay

Compensation range: $69,721.60 – $104,582.40. Employee pay is based on qualifications, credentials, education, and prior work experience. This range does not include benefits or pension plan.

Schedule

Full‑time, Day shift.